Download or read book 100 Methods For Total Quality Management written by Gopal K Kanji and published by . This book was released on 1996 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in a straightforward, no-nonsense style, the book is a ready reference to the most frequently used TQM methods. Each method gets a brief outline, some dos and don'ts and an example or two. . . . This book makes for strictly practical reading. - BUSINESS INDIA