Book of Donmon Teith

Machine guns, safe-blowers, sadomasochists, pythons and flesh-eating viruses, all in a day's work for Scenes of Crime Officer (SOCO) Larry Henderson who, in 999

Examines the world of forensic experts who investigate crime scenes.

Our species has been a maker and user of tools for over two million years, but "cognitive technology" began with language. Cognition is thinking, and thinking h

If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with

A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks