Book of Donmon Teith

Since its first edition 15 years ago, Business Process Analysis has become a standard reference work in the library of many business process practitioners. This

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

The Guide offers a simple methodology to elicit, document, and analyse the existing "as-is" business processes involved in international trade, as well as aid i

Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set proce

This is a ground-breaking book, primarily in its successful attempt to operationalise and provide empirical foundations for procedures for radical change previo