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The procedure uses approaches from risk and decision analysis to identity the most relevant information; it also uses approaches from psychology and communicati
Computers, Communication, and Mental Models
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Computers, Commmunication, and Mental Models is a far-ranging, focused treatment of the cognitive and behavioural issues in computer-mediated communication, kno
Mental Models in Human-Computer Interaction
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The Nature of Explanation
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In his only complete work of any length, Kenneth Craik considers thought as a term for the conscious working of a highly complex machine.
Mental Models and Human-Computer Interaction
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Nowadays, mental models are seen as crucial in systems design. Research is driven by the assumption that a better insight into a user's cognitive processes when