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Leading the Unleadable
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Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players. Contr
Powerful Phrases for Dealing with Difficult People
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Managing Difficult People
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Authors: Marilyn Pincus
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"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the soci