Patient Satisfaction

Patient Satisfaction
Author :
Publisher :
Total Pages : 286
Release :
ISBN-10 : CHI:75081408
ISBN-13 :
Rating : 4/5 ( Downloads)

Book Synopsis Patient Satisfaction by : Irwin Press

Download or read book Patient Satisfaction written by Irwin Press and published by . This book was released on 2006 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. ... . The second edition offers significant new material, including : Enhanced material on staff buy-in to patient satisfaction initiatives - A new chapter that provides fifty simple and innovative improvement ideas - Additional material on staff and physician satisfaction - A new chapter on managing diverse patients and staff - New insight on compliant management and scripting. [Ed.]


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