Book of Donmon Teith

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more ac

Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance

Measuring the Performance of the Hollow State is the first in-depth look at the influence of performance measurement on the effectiveness of the federal governm

Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselv

New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Per