Book of Donmon Teith

Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart

"Henry Mintzberg's views are a breath of fresh air which can only encourage the good guys." The Observer Tied up in knots by KPIs? Confused by core competencies

As the title suggests, the book is providing a practical guidance on managing the processes for IT Services. There are lot of guidance available on technology m