Moments of Truth

Moments of Truth
Author :
Publisher : Harper Collins
Total Pages : 164
Release :
ISBN-10 : 9780060915803
ISBN-13 : 0060915803
Rating : 4/5 (803 Downloads)
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Book Synopsis Moments of Truth by : Jan Carlzon

Download or read book Moments of Truth written by Jan Carlzon and published by Harper Collins. This book was released on 1989-02-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer–driven economy.


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