Book of Donmon Teith

From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative inst

From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative inst

Deliver Valuable Service to a New World of Customers As the economy globalizes, customers are becoming more and more diverse making your job harder than ever. R

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien

Use Social and Viral Technologies to Supercharge your Customer Service! Using social media, you can deliver amazing customer service–and generate an army of f