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Type: BOOK - Published: 2009-06-04 - Publisher: Routledge
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Language: en
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Type: BOOK - Published: 2009 - Publisher: Routledge
A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with
Language: en
Pages: 344
Pages: 344
Type: BOOK - Published: 1994 - Publisher: McGraw-Hill Companies
Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies
Language: en
Pages: 260
Pages: 260
Type: BOOK - Published: 1993-06-01 - Publisher: Productivity Press
Written for managers, this powerful guide produced by the American Productivity and Quality Center (APQC), outlines the fundamentals for planning, organizing, a
Language: en
Pages: 114
Pages: 114
Type: BOOK - Published: 2004 - Publisher: Fieldstone Alliance
The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benc