Related Books
Language: en
Pages: 354
Pages: 354
Type: BOOK - Published: 1997 - Publisher: Penguin
Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Language: en
Pages: 374
Pages: 374
Type: BOOK - Published: 2000 - Publisher: Penguin
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways emp
Language: en
Pages: 340
Pages: 340
Type: BOOK - Published: 2007-05-01 - Publisher: Penguin
Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from st
Language: en
Pages:
Pages:
Type: BOOK - Published: 1998-07-01 - Publisher: MacMillan Publishing Company
Language: en
Pages: 326
Pages: 326
Type: BOOK - Published: 2022-09-13 - Publisher: Harvard Business Press
Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is