Download or read book Bare Knuckle Customer Service written by Simon Hazeldine and published by Cabal Group Limited. This book was released on 2008-08 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on their own hard-won experience and modeling the best customer service principles today, Hazeldine and Norton strip customer service back to the bone to reveal the essential tools necessary to become customers' true champions.