Book of Donmon Teith

FLOPSIDED CONVERSATIONS is volume two of John O'Loughlin's 'collected dialogues', with material culled from four prior collections dating from 1982-4 and contin

The ironically entitled 'Flopsided Conversations' is intended as a kind of sequel to 'Lopsided Conversations' (1976-82), insofar as that was volume one and this

From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conve

"Drawing on her years as a consultant and coach, the author explains why we turn to ineffective tactics when the heat is on, how to avoid the worst pitfalls of

How to tackle sensitive subjects Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are ofte