Book of Donmon Teith

Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge

'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it appro

In the organizational context, the word "innovation" is often associated with private sector organizations, which are often perceived as more agile, adaptable,

This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, publi

In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians