Book of Donmon Teith

ICMI's Call Center Management Dictionary is a practical, comprehensive reference for customer contact professionals, covering measurements, objectives, reportin

Each volume separately titled: v. 1, Acronyms, initialisms & abbreviations dictionary; v. 2, New acronyms, initialisms & abbreviations (formerly issued independ

ICMIs Pocket Guide to Call Center Management Terms is a convenient, portable reference of terms culled from ICMIs Call Center Management Dictionary: The Essenti

No detailed description available for "International dictionary of abbreviations and acronyms of electronics, electrical engineering, computer technology, and i

This Dictionary covers information and communication technology (ICT), including hardware and software; information networks, including the Internet and the Wor