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Governments these days often boast about the efficiency of their electronic systems. Information communication technologies (ICTs) apparently allow public servi
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Pages: 606
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This book is a joint effort of researchers who have been involved in research-projects and programmes that have been trying to chart and reflect upon the implic
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Editorial We are living in an era of digitization thus moving towards a digital government. The use of ICT in public-administration is beneficial and it is not