Implementing Service Quality based on ISO/IEC 20000

Implementing Service Quality based on ISO/IEC 20000
Author :
Publisher : IT Governance Publishing
Total Pages : 109
Release :
ISBN-10 : 9781849284431
ISBN-13 : 1849284431
Rating : 4/5 (431 Downloads)
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Book Synopsis Implementing Service Quality based on ISO/IEC 20000 by : Michael Kunas

Download or read book Implementing Service Quality based on ISO/IEC 20000 written by Michael Kunas and published by IT Governance Publishing. This book was released on 2012-10-25 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guides you through your ISO/IEC 20000 implementation and certification process.


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