Download or read book Mediation and Conflict Resolution in Social Work and the Human Services written by Edward Kruk and published by Chicago : Nelson-Hall Publishers. This book was released on 1997 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely collection written from a social work perspective includes original chapters by leading experts in specific fields of mediation and conflict resolution. Each chapter examines a field of practice, describes the actual mediation/conflict resolution process, considers current debates and research, and provides alternatives to mediation. Gender, race, class, and cultural diversity issues are integrated throughout the text, with a separate chapter addressing mediation and multicultural reality.