Outbound Telephone Selling

Outbound Telephone Selling
Author :
Publisher : Gower Publishing, Ltd.
Total Pages : 204
Release :
ISBN-10 : 0566080893
ISBN-13 : 9780566080890
Rating : 4/5 (890 Downloads)

Book Synopsis Outbound Telephone Selling by : Pat Cochrane

Download or read book Outbound Telephone Selling written by Pat Cochrane and published by Gower Publishing, Ltd.. This book was released on 1999 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will enable you to set up an outbound telephone selling operation either 'from scratch' or by retraining customer service staff in the skills of professional selling over the phone. Straightforward and practical throughout, Pat Cochrane will take you step-by-step through the management issues that need to be addressed. With case studies showing successful best practice from companies like BT, Girobank and Doctor Solomon, this book will show you how to be proactive in selling your company, products and services over the phone.


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