Book of Donmon Teith

A Practical Guide to Airline Customer Service is a textbook written for airline executives and undergraduate students who are preparing for a career in the airl

A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate stude

Written by a range of international industry practitioners, this book offers a comprehensive overview of the essence and nature of airline operations in terms o

Global Perspectives on Soft Power Management in Business provides a comprehensive exploration of the impactful role of soft power in influencing socio-economic

Introduction Selling is a process that proceeds from devising into prospecting, encountering, and then closing. Questions that are related to these four stages