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An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
Quality Management for Organizational Excellence
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This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include
Quality Management for Organizational Excellence
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Quality Management for Organizational Excellence: Introduction to Total Quality
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For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community college
Organizational excellence through total quality management [electronic resource]
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About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader