Book of Donmon Teith

Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.

Spectacular security failures continue to dominate the headlines despite huge increases in security budgets and ever-more draconian regulations. The 20/20 hinds

The Definitive Guide to Quantifying, Classifying, and Measuring Enterprise IT Security Operations Security Metrics is the first comprehensive best-practice guid

To succeed in manufacturing and service operations, managers need both technical and behavioral skills, and know how to apply these skills to transform processe

This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer s