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New tools for managing complexity Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston
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Treating your customers well is no longer enough. The new rule is: employees, too, have to be treated as well, if not better than the customers. Happy employees
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More than two millennia ago the famous Chinese general Sun Tzu wrote the classic work on military strategy, The Art of War. Now, in a new edition of Sun Tzu and