Book of Donmon Teith

A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library setti

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic referenc

An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that

Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to