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Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.
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A bit Each Peach Pear Plum, a bit Go, Dog, Go!, this read-aloud joy is deceptively simple yet packed with delights for the very young--a preschool standout dese
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This book shares 55 ways to add Disney Magic to any organization. Lessons around leadership, employee engagement, customer service, and business strategy are al
Ask a Manager
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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver