Download or read book Engaged Knowledge Management written by K. Desouza and published by Springer. This book was released on 2005-06-07 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others. The authors take a pragmatic approach to knowledge management and present the material in a jargon free and accessible way.