Evaluating Reference Services

Evaluating Reference Services
Author :
Publisher : American Library Association
Total Pages : 236
Release :
ISBN-10 : 0838907873
ISBN-13 : 9780838907870
Rating : 4/5 (870 Downloads)
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Book Synopsis Evaluating Reference Services by : Jo Bell Whitlatch

Download or read book Evaluating Reference Services written by Jo Bell Whitlatch and published by American Library Association. This book was released on 2000-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.


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