Book of Donmon Teith

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra

This comprehensive survey of current digital reference practice focuses on the theoretical and practical issues of digital reference in libraries and informatio

Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limi

A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library setti

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic referenc