Download or read book Managing Conflict through Communication written by Dudley D. Cahn and published by Pearson Higher Ed. This book was released on 2013-06-07 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e