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Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputat
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A handbook detailing the basics of effective customer service.
Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church
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Service Design
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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you de
Uncommon Service
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Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen