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Type: BOOK - Published: 2018-01-02 - Publisher: "O'Reilly Media, Inc."
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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you de
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This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred a
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Pages: 214
Type: BOOK - Published: 2015-12-14 - Publisher: John Wiley & Sons
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep th
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Type: BOOK - Published: 2020-03-03 - Publisher: BIS Publishers
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo