Studies in Conversational UX Design

Studies in Conversational UX Design
Author :
Publisher : Springer
Total Pages : 204
Release :
ISBN-10 : 9783319955797
ISBN-13 : 3319955799
Rating : 4/5 (799 Downloads)

Book Synopsis Studies in Conversational UX Design by : Robert J. Moore

Download or read book Studies in Conversational UX Design written by Robert J. Moore and published by Springer. This book was released on 2018-09-03 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a demand for a new kind of user experience (UX) design is emerging. Although the people are becoming familiar with Siri, Alexa, Cortana and others, their user experience is still characterized by short, command- or query-oriented exchanges, rather than longer, conversational ones. Limitations of the microphone and natural language processing technologies are only part of the problem. Current conventions of UX design apply mostly to visual user interfaces, such as web or mobile; they are less useful for deciding how to organize utterances, by the user and the virtual agent, into sequences that work like those of natural human conversation. This edited book explores the intersection of UX design, of both text- or voice-based virtual agents, and the analysis of naturally occurring human conversation (e.g., the Conversation Analysis, Discourse Analysis and Interactional Sociolinguistics literatures). It contains contributions from researchers, from academia and industry, with varied backgrounds working in the area of human-computer interaction. Each chapter explores some aspect of conversational UX design. Some describe the design challenges faced in creating a particular virtual agent. Others discuss how the findings from the literatures of the social sciences can inform a new kind of UX design that starts with conversation.


Studies in Conversational UX Design Related Books

Studies in Conversational UX Design
Language: en
Pages: 204
Authors: Robert J. Moore
Categories: Computers
Type: BOOK - Published: 2018-09-03 - Publisher: Springer

DOWNLOAD EBOOK

As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a
Conversational UX Design
Language: en
Pages: 316
Authors: Robert J. Moore
Categories: Computers
Type: BOOK - Published: 2019-05-29 - Publisher: Morgan & Claypool

DOWNLOAD EBOOK

With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and cha
Designing Voice User Interfaces
Language: en
Pages: 278
Authors: Cathy Pearl
Categories: Computers
Type: BOOK - Published: 2016-12-19 - Publisher: "O'Reilly Media, Inc."

DOWNLOAD EBOOK

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobi
Global UX
Language: en
Pages: 262
Authors: Whitney Quesenbery
Categories: Computers
Type: BOOK - Published: 2011-11-09 - Publisher: Elsevier

DOWNLOAD EBOOK

Chapter 1: The Start of the Journey Chapter 2: It's a New World Chapter 3: Culture and UX Chapter 4: Building Cultural Awareness Chapter 5: Global Companies and
Forms that Work
Language: en
Pages: 288
Authors: Caroline Jarrett
Categories: Computers
Type: BOOK - Published: 2009-03-02 - Publisher: Morgan Kaufmann

DOWNLOAD EBOOK

Forms that Work: Designing Web Forms for Usability clearly explains exactly how to design great forms for the web. The book provides proven and practical advice