Download or read book The C4 Process written by David Veech and published by . This book was released on 2011-07-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modeled on well-established problem-solving and continuous-improvement strategies such as PDCA (plan, do, check, act), C4--short for Concern, Cause, Countermeasure, and Confirm--offers straightforward, easy-to-remember techniques for identifying and solving workplace problems.