The Call Center Dictionary

The Call Center Dictionary
Author :
Publisher : CRC Press
Total Pages : 234
Release :
ISBN-10 : 9781578200955
ISBN-13 : 1578200954
Rating : 4/5 (954 Downloads)
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Book Synopsis The Call Center Dictionary by : Madeline Bodin

Download or read book The Call Center Dictionary written by Madeline Bodin and published by CRC Press. This book was released on 2002-01-03 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,


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