Download or read book The Empathy Factor written by Marie R. Miyashiro and published by PuddleDancer Press. This book was released on 2011 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Building on research in brain science, emotional intelligence, and organisational theory, this title answers questions about the true definition of empathy. It presents an exploration into business productivity and office management that offers both real-world insights and practical ways to build transformative empathy skills organisation-wide." --Publisher description.