Download or read book The Red Queen Retail Race written by Richard Cuthbertson and published by Oxford University Press. This book was released on 2023-06 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers: how innovation through technological change is transforming the service sector; how changing consumer needs and behaviors are forcing firms to alter operations; how firms need competitive strategies and new modes of implementation to respond to this changing landscape; and how public policy will need to adapt.