Download or read book The Six Sigma Handbook, Third Edition, Chapter 6 - The Define Phase written by Thomas Pyzdek and published by McGraw Hill Professional. This book was released on 2009-09-25 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from the fully updated and revised The Six Sigma Handbook, Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation strategy for Six Sigma, with focus on the management responsibilities and problem-solving methodologies.