Related Books

The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
Language: en
Pages: 306
Authors: Adam Metz
Categories: Business & Economics
Type: BOOK - Published: 2011-08-16 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game
Managing Public Relations and Brand Image through Social Media
Language: en
Pages: 353
Authors: Singh, Anurag
Categories: Business & Economics
Type: BOOK - Published: 2016-05-16 - Publisher: IGI Global

DOWNLOAD EBOOK

Each consumer now has the power to be a journalist, reviewer, and whistle blower. The prevalence of social media has made it possible to alter a brand’s reputa
Electronic Commerce
Language: en
Pages: 818
Authors: Efraim Turban
Categories: Business & Economics
Type: BOOK - Published: 2015-01-29 - Publisher: Springer

DOWNLOAD EBOOK

Throughout the book, theoretical foundations necessary for understanding Electronic Commerce (EC) are presented, ranging from consumer behavior to the economic
Computer-Mediated Marketing Strategies: Social Media and Online Brand Communities
Language: en
Pages: 313
Authors: Bowen, Gordon
Categories: Business & Economics
Type: BOOK - Published: 2014-10-31 - Publisher: IGI Global

DOWNLOAD EBOOK

For years, technology has been the impetus for progress in various processes, systems, and businesses; it shows no sign of ceasing further development. The appl
Harnessing the Power of Social Media and Web Analytics
Language: en
Pages: 327
Authors: Ayanso, Anteneh
Categories: Business & Economics
Type: BOOK - Published: 2014-02-28 - Publisher: IGI Global

DOWNLOAD EBOOK

Social media has opened several new marketing channels to assist in business visibility as well as provide real-time customer feedback. With the emergence of ne