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Type: BOOK - Published: 2010 - Publisher:
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Type: BOOK - Published: 2012-01-01 - Publisher: American Library Association
This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online
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Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easie
Language: en
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Type: BOOK - Published: 2014-05-14 - Publisher: Infobase Publishing
Praise for the previous edition:" ... highly recommended for high school, public, and academic libraries."
