Download or read book The Theory of Culture-Specific Total Quality Management written by Carlos Noronha and published by Springer. This book was released on 2002-05-10 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.