The Virtual Customer : a New Paradigm for Improving Customer Relations in Libraries and Information Services
Author | : International Federation of Libraries Associations and Institutions |
Publisher | : |
Total Pages | : 385 |
Release | : 2005 |
ISBN-10 | : OCLC:893727606 |
ISBN-13 | : |
Rating | : 4/5 ( Downloads) |
Book Synopsis The Virtual Customer : a New Paradigm for Improving Customer Relations in Libraries and Information Services by : International Federation of Libraries Associations and Institutions
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