Download or read book What Could Be More Inspiring Than Being Your Own Customer? written by Jim Champy and published by FT Press. This book was released on 2009 with total page 23 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Never regard customers as aliens from another class or culture, never unfairly.