Download or read book MICROSOFT WINDOWS 7 DESKTOP SUPPORT AND ADMINISTRATION: EXAMS 70-685 AND 70-686 (With CD ) written by Darril Gibson and published by . This book was released on 2010-09-01 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market_Desc: Primary Audience--IT professionals who provide support for Windows 7 clients. They are primarily interested in learning about Windows 7 from a desktop administrator or desktop support technician perspective.Secondary Audience--Certification candidates looking to pass the two IT Professional-level exams for Windows 7. Special Features: " Established audience--Windows is the #1 desktop operating system, with an estimated 90% marketshare of desktop OSes worldwide. " High anticipation and praise for Windows 7--There have been more than a million downloads of Windows 7 Release Candidate. The pre-release version of Windows 7 is receiving positive reviews from the Windows community and IT industry." The MUST HAVE for Desktop Technicians and Administrators--While other books target the end user, this book delivers exactly the information those in the field will need to install, deploy, support, and administer Windows 7." Ideal for MCTIP Candidates--Book covers the exam objectives for the MCITP: Enterprise Desktop Support Technician for Windows 7 as well as the MCITP: Enterprise Administrator for Windows 7, making it the perfect companion for all certification candidates. There are currently over 800,000 certified in Windows XP or Vista (the two previous versions of Windows). About The Book: This book is the ideal guide for those for desktop support technicians and administrators who are in the trenches. Designed to give the reader the insight of a support technician and administrator, this book focuses on the skills, topics, technologies, and potential pitfalls they can expect to face in the real world. They will learn to successfully troubleshoot desktop environments that run on Microsoft Windows 7, as well as educate users to help them solve hardware and software application issues. They will also learn how to manage an organization's desktop environment on a large scale, including planning and configuring the desktop infrastructure.In addition, this is an ideal supplement for those looking to earn their MCITP: Enterprise Desktop Support Technician for Windows 7 or MCITP: Enterprise Administrator for Windows 7 certification. Candidates will be able to use this book to learn relevant information about the different testable concepts, as well as full coverage of the exam objectives.