Download or read book Building an Enterprise Chatbot written by Abhishek Singh and published by . This book was released on 2019 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources. Youll then design the solution architecture of the chatbot. Once the architecture is framed, the author goes on to explain natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) with examples. In the next section, youll discuss the importance of data transfers using natural language platforms, such as Dialogflow and LUIS, and see why this is a key process for chatbot development. In the final section, youll work with the RASA and Botpress frameworks. By the end of Building an Enterprise Chatbot with Python, you will be able to design and develop an enterprise-ready conversational chatbot using an open source development platform to serve the end user. You will: Identify business processes Design the solution architecture for a chatbot Integrate chatbots with internal data sources using APIs Discover the differences between natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) Work with deployment and continuous improvement through representational learning.